Privacy Policy
Last Updated: [30 September 2023]
1. Introduction
Welcome to Ultimate Istanbul Tours! This Privacy Policy outlines how Ultimate Istanbul Tours, and its affiliated companies, collectively referred to as “we,” “us,” or “our,” collect, use, and protect your personal information when you visit our website, Ultimate Istanbul Tours, and use our services available through this site. By visiting our website and using our services, you agree to the terms specified in this Privacy Policy.
2. Information Collection and Use
We may collect the following types of personal information from you to provide better service to our customers:
- Name
- Surname
- Age
- Email address
- Telephone number
We use this information for various purposes, including but not limited to:
- Periodic campaign studies
- E-bulletin studies
- Customization of special promotional activities for customer profiles
- Customer “classification” studies to prevent the transmission of unsolicited emails
Additionally, we collect statistical data (e.g., browser type, geographic location, age, gender) to analyze visitor movements and preferences, excluding personal information requested in email addresses and membership forms. These statistical data are used to enhance the booking experience for our guests.
3. Opting Out of Communications
If you wish to unsubscribe from our newsletter, you can do so by clicking “click here if you do not want to receive this bulletin again” at the end of our e-newsletter.
4. Disclosure of Information
We only disclose customer information to official authorities when required by applicable laws and regulations.
5. Payment Security
We take the security of your payment information seriously. Credit card information provided on our payment page is processed using the 3D Secure application to ensure the highest level of security. All payment transactions occur between the bank and your computer via the www.ultimateistanbultours.com interface. However, please note that we cannot provide a guarantee for security-related issues due to the nature of the internet.
6. Internet Security
While we implement sufficient security measures, the inherent nature of the internet means that information can be intercepted and used by unauthorized individuals. Ultimate Istanbul Tours and its affiliated companies are not responsible for any damages arising from such unauthorized use.
7. Data Storage
All collected information is stored in a secure environment inaccessible to the public.
8. Third-Party Links
Our website may contain links to third-party websites. We do not guarantee the privacy policies of these third-party sites, so we recommend that you review their privacy practices before providing any personally identifiable information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Ultimate Istanbul Tours Email: [email protected]